Security Risk and Compliance Specialist

Description

PagerDuty is seeking a Security Risk & Compliance Specialist to join our diverse, customer-focused team! As a Security Risk & Compliance Specialist, you will drive, design, and coordinate our Security Compliance Program to ensure customer trust, and fuel PagerDuty's expansion into global enterprise markets. You will partner across organizational teams as a Security Compliance SME, and coordinate with business and technical stakeholders to meet the demands of our global market. This is an exciting opportunity to help build out our security and compliance risk program. The ideal candidate will have past experience leading at least one compliance program such as SOC2, FedRAMP, NIST, HITECH or similar.

KEY RESPONSIBILITIES

• Drive the compliance program at PagerDuty to achieve and maintain compliance as reflected in successful audits, tracking findings to resolution, and compliance reports; Support the development of program roadmaps, partnering with stakeholders in engineering, program managers and business owners to develop related project plans and timelines.
• Support the customer trust programs, including maintaining current and accurate customer documentation and security questionnaire response programs, and customer audits; Support the Third-Party Risk Program, including partnering with Procurement teams around vendor on-boarding, annual vendor risk assessments and reassessments.
• Knowledge of compliance and regulatory processes, including aligning policies to regulatory and business requirements; Help teams design controls, automation, and reports as required to make compliance the easy choice and to meet compliance requirements; Ability to engage stakeholder groups simultaneously, leading to solutions/sustainable programs.
• Actively drives automation and the continuous improvement of team processes to ensure minimal SLA's for each process.
• Develops and produces metrics and reporting to support the program, inform stakeholders and provide transparency.

BASIC QUALIFICATIONS

• 6+ years of program / project management experience in a tech/security environment.
• Experience with metrics-driven reporting including dashboards and status report generation.
• Past experience leading at least one compliance program such as SOC2, FedRAMP, NIST, HITECH or similar.
• Familiarity with Cloud Native and SaaS constructs including architectures, DevOps, CI/CD, SecOps disciplines.
• Familiarity with contemporary project, RFP, risk and issue management tools (such as Loopio, UpGuard and Hyperproof).

PREFERRED QUALIFICATIONS

• Focused on great stakeholder management and client experience.
• A focus on process improvement (automation, single pane of glass, continuous improvement).
• Exceptionally clear communication skills - you'll need to communicate effectively with all levels and roles at PagerDuty.
• Experience with security in a cloud environment.
• Work experience with SaaS product offerings.

The base salary range for this position is 97,000 - 135,000 CAD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Not sure if you qualify?

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you.

Where we work

PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Sydney, Tokyo, and Toronto, with remote opportunities in those cities and Chile. We offer a hybrid, flexible workplace, while also providing ample opportunities for in-person and virtual connection with your fellow Dutonians.

How we work

Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture.

• Champion the Customer | Put users first to design great products and experiences.
• Run Together | Build strong teams that amplify our impact on users.
• Take the Lead | Disrupt and invent to be the first choice for users.
• Ack + Own | Take ownership and action to deliver more efficiently to users.
• Bring Your Self | Bring your best self to build empathy and trust with users.

What we offer

One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations.

Your package may include:

• Competitive salary and company equity
• Comprehensive benefits package from day one
• Flexible work arrangements
• ESPP (Employee Stock Purchase Program)
• Retirement or pension plan
• Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
• Generous paid vacation time
• Paid holidays and sick leave
• Paid volunteer time off - 20 hours per year
• Bi-annual company-wide hack weeks
• Mental wellness programs
• Dutonian Wellness Days & Midyear Wellness Week - scheduled company-wide paid days off in addition to PTO and scheduled holidays
  HibernationDuty - a week each year when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a better digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Notable customers include Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more.

Led by CEO Jennifer Tejada, two-thirds of the PagerDuty board is classified as non-white, with women making up nearly half of all board members. We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time.

PagerDuty is Great Place to Work-certified™, a Fortune Best Place to Work for Women, and a top rated product on TrustRadius and G2.

Go behind-the-scenes @pagerdutylife on Instagram.

Additional Information

PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.

PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.

PagerDuty uses the E-Verify employment verification program.